City Utilities

Welcome to the City of Auburn! Please feel free to call City Hall at 712-688-2264 with any questions or concerns so that we can assist you. The City of Auburn provides service for water, sewer, electricity, garbage and recycling. You will find helpful information below about these services as well as additional resources for services not provided by the city.

 

Forms

Authorization Agreement For Direct Payments (ACH Debits)

Welcome Letter & Utility Information

Utility Service Application (.xls)

2016 Water Quality Report

Payment Agreement For Delinquent Utility Bill


CITY UTILITY SERVICES

A deposit for utility service will be required before service is connected. Water and electric meters are read around the 28th of each month. Utility bills are mailed out the first working day of each month and are payable by the 20th of the month. Bills not paid by the 20th will be considered delinquent. A penalty will be added and disconnection proceedings will begin.

We have four convenient payment options:

  1. Automatic withdrawal from your checking or savings account.
  2. Drop your payment in the drop box located near the front door of the Community Building.
  3. Mail your payment to 209 Pine Street P.O. Box 238 Auburn, Iowa 51433.
  4. Pay in person at the City Office.

 

Refunds

Homeowners may request a refund of the deposit after 12 consecutive months of on-time payment. Renters may request a refund of one-half the deposit after the same period of time. The remainder will be paid to the renter at such time as you leave town and the final utility bill is paid in full. There is also a $7 nonrefundable fee to connect service and an additional $5 may be deducted from your deposit if the recycling bin is not left at the premises.

 

Garbage & Recyling Pickup

Garbage and recycling pickup are every Wednesday morning. Recycling must be placed in a recycling bin and all other garbage must be in approved bags that are labeled “City of Auburn”. Bags may be purchased at Sparky’s or City Hall.

 

Internet Service

The City of Auburn is proud to offer high-speed internet service. For all phone service, including internet, contact Windstream toll free at 877-901-4692. Broadband service is available through Cornbelt Telephone at 712-664-2221. Cable service is provided by TeleServices, Ltd. at 888-508-2946.

 

Post Office

The Post Office is located on Hwy 71 downtown Auburn. Mail is delivered to post office boxes only. Please get your box assignment immediately. Without a P.O. Box you will not receive your mail.

 

Pets

All dogs and cats must be licensed by the City. Bring a copy of a current rabies vaccination certificate and the appropriate fee to City Hall to obtain the proper license.

 

Burning

Auburn allows recreational burning as defined by ordinance. Burning of leaves and garbage is prohibited at all times.

 

City Office Hours & Information

The City office is open Monday - Friday from 8:00am - 12:00pm. Please feel free to contact the City Clerk during office hours by phone at 712-688-2264 or by e-mail at cityofauburn@iowatelecom.net.

Nancy Janssen - City Clerk
Verdi Maunu - Mayor

Councilors: Randy Schulte, Justin Potthoff, Cindy Finley, Janelle King, Jane Barto

Office Hours:

Monday: 1pm – 6pm

Wednesday: 1pm – 6pm

Friday: 8am – 5pm

Address:

City of Auburn

209 Pine Street P.O. Box 238

Auburn, Iowa 51433

Phone: 712.688.2264

Fax: 712.688.2264

Email: cityofauburn@iowatelecom.net

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