Welcome to the City of Auburn! Please feel free to call City Hall at 712-688-2264 with any questions or concerns so that we can assist you. The City of Auburn provides service for water, sewer, electricity, garbage and recycling. You will find helpful information below about these services as well as additional resources for services not provided by the city.
A deposit for utility service will be required before service is connected. Water and electric meters are read around the 28th of each month. Utility bills are mailed out the first working day of each month and are payable by the 20th of the month. Bills not paid by the 20th will be considered delinquent. A penalty will be added and disconnection proceedings will begin.
We have four convenient payment options:
Homeowners may request a refund of the deposit after 12 consecutive months of on-time payment. Renters may request a refund of one-half the deposit after the same period of time. The remainder will be paid to the renter at such time as you leave town and the final utility bill is paid in full. There is also a $7 nonrefundable fee to connect service and an additional $5 may be deducted from your deposit if the recycling bin is not left at the premises.
Garbage and recycling pickup are every Wednesday morning. Recycling must be placed in a recycling bin and all other garbage must be in approved bags that are labeled “City of Auburn”. Bags may be purchased at Sparky’s or City Hall.
The City of Auburn is proud to offer high-speed internet service. For all phone service, including internet, contact Windstream toll free at 877-901-4692. Broadband service is available through Cornbelt Telephone at 712-664-2221. Cable service is provided by TeleServices, Ltd. at 888-508-2946.
The Post Office is located on Hwy 71 downtown Auburn. Mail is delivered to post office boxes only. Please get your box assignment immediately. Without a P.O. Box you will not receive your mail.
All dogs and cats must be licensed by the City. Bring a copy of a current rabies vaccination certificate and the appropriate fee to City Hall to obtain the proper license.
Auburn allows recreational burning as defined by ordinance. Burning of leaves and garbage is prohibited at all times.
Councilors: Randy Schulte, Justin Potthoff, Cindy Finley, Janelle King, Jane Barto