City Utilities

Welcome to the City of Auburn! Please feel free to call City Hall at 712-830-7226 with any questions or concerns so that we can assist you. The City of Auburn provides service for water, sewer, electricity, garbage and recycling. You will find helpful information below about these services as well as additional resources for services not provided by the city.

Welcome Letter (PDF)



Authorization Agreement For Direct Payments (ACH Debits)

Payment Agreement For Delinquent Utility Bill


Utility Service Application (.xls)


Energy Efficiency Rebates and Incentive Program Applications:



A deposit for utility service will be required before service is connected. Water and electric meters are read around the 28th of each month. Utility bills are mailed out the first working day of each month and are payable by the 20th of the month. Bills not paid by the 20th will be considered delinquent. A penalty will be added and disconnection proceedings will begin.

We have four convenient payment options:

  1. Automatic withdrawal from your checking or savings account.
  2. Drop your payment in the drop box located near the front door of the Community Building.
  3. Mail your payment to 209 Pine Street P.O. Box 238 Auburn, Iowa 51433.
  4. Pay in person at the City Office.


Garbage & Recyling Pickup

Garbage and recycling pickup are every Wednesday morning.


Internet Service

The City of Auburn is proud to offer Fiber Internet. For all phone service, Fiber internet and cable call Western Iowa Networks 1-888-508-2946.  Phone service and high-speed internet is also available through Windstream 1-877-901-4692. Broadband service is also available through Cornbelt 712-664-2221.


Post Office

The Post Office is located on Hwy 71 downtown Auburn. Mail is delivered to post office boxes only. Please get your box assignment immediately. Without a P.O. Box you will not receive your mail.



All dogs and cats must be licensed by the City. Bring a copy of a current rabies vaccination certificate and the appropriate fee to City Hall to obtain the proper license.



Auburn allows recreational burning as defined by ordinance. Burning of leaves and garbage is prohibited at all times.

City Office Hours & Information

Please feel free to contact the City Clerk during office hours by phone at 712-830-7226 or by e-mail at